Background
Highly motivated with years of sales, customer service experience, and a dedicated tech enthusiast seeking IT Networking roles to leverage strong problem-solving, communication, and active listening skills. Proven ability to resolve customer issues promptly and efficiently, maintain a positive and professional demeanor, and adapt to diverse communication styles.
EXPERIENCE
Web Developer
Collaborate with clients, website and graphic designers, monitor website traffic, troubleshoot website problems when they arise, and update websites as necessary.
2021 - PresentAspiring Developer
A community of aspiring developers working on community based projects and collaborating to design web apps, while learning different technologies.
2020 - 2021A.S. Electrical Technology
Fundamentals of circuitry, Programming Control Logic, Arduino, Solidworks, Network installation (CCNA), and troubleshooting
2016Inside Sales
Receive inbound calls from potential customers to maximize reservations and rentals in an expert consultative approach. Consistently provide exceptional customer service and professionalism to all our customers
Travel Agent / Sales
Engage with Guests exploring their desired vacation experience, providing recommendations and direction for a vacation at Walt Disney resorts worldwide.
Assistant Manager Customer Service
Payroll, accounts payable, accounts receivable, inventory managament, and train customer service agents.
Sales Associate
Interacting with customers and helping them find the products for their DIY electronics projects and home networking needs such as CAT5 cables, RJ-45 connectors, modems, adapters and couplers
A.A. Business Administration
A.A. Emphasis on Computer Information Systems
2006Sales Representative
Build rapport with customers to sell Verizon Wireless cellphones, run credit checks, and established service contracts